I first came across Vivian when she contacted me via LinkedIn. We had a chat on Skype – her in the Netherlands, me at my kitchen office desk – and I found her to be an incredibly warm and supportive person. An experienced expat herself, Vivian has founded her own counselling service – Expat Nest – to help others transitioning into expat life, with a special emphasis on relationships and a specialism in children and teenagers. The Expat Nest website introduces the service as a “warm, safe and confidential” counselling service and, having spoken in person to Vivian, I am quite sure this is what it would be. I thought it would be interesting to hear a bit more about Vivian, her own background and about the service she provides to help expats with parenting teens, expat life and relationships generally.
Can you tell me a bit about yourself, how long you have been an expat, where you are from and where you have lived?
I am a bicultural, multilingual expat with family all over the world. I was born and grew up in Greece and have been living and working in the Netherlands for the past eight years. I love travelling, exploring new cultures, trying different food and collecting folktales from all over the world.
I’m also a qualified psychologist and the founder of http://www.ExpatNest.com. Expat Nest provides emotional support to expats and their families by offering telephonic and online counselling services (via Skype and Facetime).
What brought you down the expat road to start with? Was it planned or accidental?
Because of my multicultural background, I’m not really surprised to have expatriated! I feel it’s a big part of who I am. My relocation to the Netherlands to study was planned; however the length of my stay was not. The initial plan of staying for one year in Holland has since become almost a decade!
What has been the most positive thing for you about being an expat?
Celebrating diversity and getting to know people from all over the world… trying their food, listening to their music and just enjoying the blessing of being in a multicultural setting. I simply love it! I also feel at home when I’m around internationals.
And what about the least positive? If you could change one thing about your way of life, what would it be?
The most challenging part of being an expat is that the goodbyes accumulate as friends come and go. Saying goodbye to my family after a visit to Greece is also difficult. No matter how many years I’m away, I still feel the sadness of farewells.
As for what I would change… the weather in the Netherlands! I know it seems trivial, but as someone from a country with 10 months of sunshine a year, I have really struggled to adjust to the climate here.
Tell me about Expat Nest, the online-counselling service you started for expats. Why did you start it, why do you think it’s something that is needed? Who is it aimed at and how do you help them?
It all started with my vision to inspire love and joy in expats everywhere! Founding Expat Nest has therefore been a dream come true for me. I’ve always been really passionate about supporting expatriates and it didn’t take long for me to notice a significant need for counselling services devoted to them.
I know from both my personal and professional experience that expat life can be daunting and lonely at times. This spurred me on to create a comforting, empathetic environment (hence the name ‘Expat Nest’) in which expats could feel heard and understood and deal with the unique challenges they face (like saying all those goodbyes!).
In a mobile life, technology is often the only constant, so it made sense to offer online counselling so that I could truly serve expats. As a result, Expat Nest’s services are accessible, convenient and flexible for all expats, across all borders and all time zones – this is truly counselling without borders. What also makes us different is that we are expats/internationals and highly qualified – so expats are guaranteed a professional supportive service.
In my book, the Expat Partner’s Survival Guide, I talk about how hard the expat life can be on relationships. What can people do to try and protect their relationship? Would you recommend counselling even before they move?
I think it helps to understand that relationships exist within an emotional eco-system. When the external variables change – whether a new friend group, job or neighbourhood – the relationship often has to adapt. And of course, it’s also challenging when one partner follows their heart to a new country. Moving for love is one of today’s classic dilemmas and it’s important to recognize that the person moving is not weaker or less-than.
Fortunately there are a number of ways expats can protect and nurture their relationship, including:
• Keeping communication open and honest so that you avoid letting negative feelings build up
• Rediscovering your identity in the new place so that you feel empowered and whole in the relationship
• Setting realistic expectations of your partner so that you don’t expect all your happiness to come from one person
• Meeting other expats (both individually and as a couple) so that you have the space to discuss your unique challenges as an expat. For more pointers, check out this article I recently wrote on moving for love.
And yes, I would highly recommend counselling before moving abroad as it can make a significant difference to the whole relocation experience. (This could be a one-off session or a limited number of sessions – it needn’t be a lengthy process.) Pre-relocation counselling allows you to prepare emotionally and mentally for the move, but it also facilitates a safe space in which to talk about any thoughts and feelings that are not easy to discuss with our partner or children, or those we are leaving behind. That said, if you’re about to move and weren’t aware of the benefits of pre-relocation counselling, or just don’t feel ready for it, that’s okay too. Trust in your wisdom and do what feels right for you.
As well as adults, you also work with children – particularly teens – and in fact one of your specialisations is as a child and adolescent psychologist. I feel this is a hugely important subject and one that perhaps isn’t considered enough before families make the decision to move abroad. What sort of issues do you particularly find yourself dealing with in this area?
There are a number of common challenges faced by expat teens, including:
• Grief at having said many goodbyes
• Feeling disempowered due to lack of preparation or discussion by the parents before the move
• Being reluctant to invest in friendships/relationships as they know they will move again or have already experienced the pain of leaving people behind
• Shutting off emotions to avoid feeling the same pain again
• Feeling confused about their identity or uncertain where “home” is
• Feeling angry without knowing why
• Loneliness as they miss old friends and attempt to make new friends
• Struggles in adjusting to the new culture and way of being
If you’d like more info on helping expat teens and TCKs to thrive in their new country, feel free to read our blog articles, including “10 things you might not have known about TCKs”; “10 ways to improve communication with your child (teens too!)” and “How expat kids can use their difference to make a difference”.
What advice would you give to parents contemplating an overseas move with their children?
It’s essential that parents have in-depth discussions with their teens before moving, so that teens feel empowered (and even excited!) about the move.
After the move:
• Ask your teen to describe his expat experience in three words – this is a great way to lead into an honest discussion about his feelings/thoughts. Above all, listen to your teen… even if what he says is difficult to hear!
• Brainstorm ways to help reduce any painful feelings that have come up. Do this together – the idea is to avoid giving instant solutions and rather help your child to build up his own coping tools. Be sure also to convey the comforting message that any hurtful feelings will lessen in time.
• Focus on the positives of expat life, such as a fresh start, the chance to learn about another culture or learn a new language, and the opportunity to develop an expanded worldview.
• Remind your teen that friendship and love are not gone; all the important people in the previous country/school are still there. Encourage your teen to communicate with those left behind using online technology.
• Put up photos of your previous life to give a sense of stability and continuity (assuming that your teen is ok with this).
• If the painful feelings persist and are affecting your teen’s ability to function (e.g. disturbed sleep, poor academic performance, isolation, high levels of anxiety), seek out professional help.
Thank you Vivian for telling us about yourself and your counselling service. You might want to know that you can get free resources by signing up to Vivian’s website; but in the meantime I would be interested to hear what any expats think of specific counselling aimed at them – do you think it’s necessary? Do you wish you had known about services such as Expat Nest? Would you consider using a service such as this?